Can’t cash-in to your Gcash account using your linked Paypal account? Well, we had the same problem, luckily I was able to find the solution. Allow me to share it with you.
I received a fund on my Paypal account and like I always do, I wanted to cash it into my Gcash account before sending it to my bank since this option is free.
But I kept on receiving an error message from GCASH that the transaction is unavailable. Check the messages below.
For clarification, my Paypal is already linked to my GCASH account and both Paypal and GCASH accounts are all fully verified.
The solution is pretty simple, just relink your Paypal account to your Gcash account and try again to cash in. This works for me and I hope it will work for you as well.
How to relink Paypal to Gcash:
- Log-in to GCASH
- Tap on the upper left menu icon(3 horizontal lines on upper left of the account after you logged in)
- Tap on linked accounts.
- Tap on Paypal.
- Unlink if your account is previously linked.
- Do 1-4 and this time, link PayPal account.
- Try again to withdraw from your Paypal account.