There are a few ways how to reload your Cignal prepaid kit online without stepping out of your house. In my case, I took advantage of Shoppe’s reloading service which is more convenient and cheaper.
I bought Cignal prepaid load worth 1000 PHP for only 935 pesos. That’s 6.5% off the regular price and a lot less hassle compared to going outside and purchasing it from load retailers.
To do this, take a look at the steps listed below:
- Open your Shoppe app and tap the green cellphone icon labeled as “Load & eVouchers”. The service is only open for app users only.
- Select Cignal and choose your desired amount
- Proceed to your preferred payment
- Once the transaction is completed, you may go to your digital purchase by going to your account dashboard
- If things go smoothly, you should be able to see the ePIN which is a series of numbers followed by its serial number.

Reload Cignal prepaid using e-pin via text:
To use this ePIN, just text CIGNAL <space> PIN<space> CIGNAL ACCOUNT NUMBER and send it to 5353. Make sure your Cignal box is turned on or in standby mode.
Sample: CIGNAL 88861237923185 35145421 (send to 5353).
Reload Cignal prepaid using e-pin via web loading tool:
- Go to the Cignal web loading tool
- Enter your Cignal prepaid account number
- Enter your e-pin
- Enter the captcha and click submit and you’re done.

Other places where you can reload Cignal prepaid:
Load Retailers |
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Bayad CenterLoad Central
Smart Load Retailers Mercury Drug (via Touchpay) Muenchen (Cignal & SatLite) Teleprenuer (Cignal & SatLite) Posible.Net |
M. LhuillierCebuana Lhuillier
Western Union Palawan Pawnshop True Money |
GCashShopee
Lazada MegaPay
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You may find more information about the ways you can reload your Cignal prepaid kit.